All organisations are collections of individuals, and it is these individuals that ultimately determine how successful an organisation is. The best people managers know that success is achieved through capturing the hearts and minds of their employees and aligning them with organisational goals.
Creating environments where people are committed and energised requires us to work with both the ‘inside’ and the ‘outside’. On the inside we need to understand core values, motivations and interests – the centres of energy that lie within all of us and drive us to give our best. From the outside we need to understand how individuals and teams need to function together to build outstanding organisations that are responsive, innovative and put customers’ needs at their centre.
PfS contains a range of tools to understand and develop both the inside and outside and, crucially, ensure that both are working together. The Values Based indicator of Motivation (VBiM) provides a comprehensive assessment of our core values. FIRO® Elements explore how behaviour, feelings and self-concept affect our behaviour and interpersonal relationships, whereas the Career Interests Inventory (CII) uses interests, skills and work styles as a starting point for career exploration.
The Management Team Roles Indicator (MTR-i™) and Ideal Team Profile Questionnaire (ITPQ) describe how our preferences influence team behaviour and how behaviours need to be aligned with a team’s performance goals, whereas the Relational Health Audit (RHA) focusses on the preconditions necessary for successful relationships between individuals and groups, within and between organisations. The innovative Emotional Intelligence Questionnaire (EIQ3D) provides a complete framework for understanding our emotional competencies in relation to both the self and others.
FIRO® is a Registered Trademark of CPP Inc., MTR-i™ is the trademark of S P Myers


